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12px;display:flex}.block-grip{color:#8a938c;cursor:grab}.block-toolbar{align-items:center;gap:6px;margin-left:auto;display:flex}.block-body{padding:12px}.email-shell{background:#fff;border:1px solid #dad9dd;border-radius:12px;max-width:420px;margin:auto;overflow:hidden}.email-head{border-bottom:1px solid #f0f2f3;align-items:center;gap:10px;padding:14px 16px;display:flex}.email-head strong{font-size:12px;display:block}.email-head small{color:#5a6355;font-size:11px}.email-avatar{color:#0a6400;background:#e6efed;border-radius:8px;place-items:center;width:32px;height:32px;font-size:11px;font-weight:700;display:grid}.email-hero{color:#77918e;background:linear-gradient(135deg,#e9f1ef,#dce8e6);place-items:center;height:170px;display:grid}.email-hero .material-symbols-outlined{font-size:44px}.email-body{white-space:pre-wrap;color:#1a1c1e;padding:16px 18px;font-size:12px;line-height:1.6}.email-cta{color:#fff;background:#0a6400;border-radius:8px;margin-top:12px;padding:8px 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.crm-green .tab-underline.active{color:#0a6400;border-bottom-color:#0a6400;font-weight:600}.crm-green .field-input:focus,.crm-green .field-textarea:focus{border-color:#0a6400;outline:none;box-shadow:0 0 0 2px #0a64001a}.crm-green .action-link{color:#0a6400;cursor:pointer;font-size:12px;font-weight:600}.crm-green .action-link:hover{text-decoration:underline}.pill.role{color:#1a1c1e;background:#f4f3f7;border:1px solid #dad9dd}.pill.role.customer{color:#0a6400;background:#e8f5e9;border-color:#b9f6ca}.pill.role.vendor{color:#0055a5;background:#e3f2fd;border-color:#bbdefb}.pill.role.supplier{color:#bf5c59;background:#fff3e0;border-color:#ffe0b2}.pill.role.contact{color:#6b1e28;background:#f3e5f5;border-color:#e1bee7}.pill.role.seller{color:#00695c;background:#e0f2f1;border-color:#b2dfdb}.avatar{color:#0a6400;background:#e6efed;border-radius:50%;flex-shrink:0;place-items:center;width:36px;height:36px;font-size:12px;font-weight:700;display:grid}.avatar.vendor{color:#0055a5;background:#e3f2fd}.avatar.supplier{color:#bf5c59;background:#fff3e0}.avatar.contact{color:#6b1e28;background:#f3e5f5}.avatar.seller{color:#00695c;background:#e0f2f1}.avatar.lg{width:40px;height:40px;font-size:14px}.funnel-row{border-bottom:1px solid #f0f2f3;align-items:center;gap:10px;padding:10px 0;display:flex}.funnel-row:last-child{border-bottom:0}.funnel-bar{background:#f0f2f3;border-radius:6px;flex:1;height:24px;position:relative;overflow:hidden}.funnel-bar span{color:#fff;background:linear-gradient(90deg,#0077c5,#1f2937);align-items:center;height:100%;padding:0 8px;font-size:10px;font-weight:600;display:flex}.activity-dot{color:#0a6400;background:#f0f6f5;border-radius:50%;flex-shrink:0;place-items:center;width:28px;height:28px;display:grid}.activity-dot .material-symbols-outlined{font-size:15px}.activity-row{border-bottom:1px solid #f0f2f3;align-items:flex-start;gap:10px;padding:10px 0;display:flex}.activity-row:last-child{border-bottom:0}.data-table{text-align:left;width:100%;font-size:13px}.data-table th{text-transform:uppercase;letter-spacing:.05em;color:#5a6355;border-bottom:1px solid #dad9dd;padding:10px 12px;font-size:11px;font-weight:600}.data-table td{border-bottom:1px solid #f0f2f3;padding:12px}.data-table tr:hover td{background:#faf9fc}.drawer-wide{width:680px}.empty-state{text-align:center;color:#5a6355;padding:40px 20px}.empty-state .material-symbols-outlined{color:#becab6;margin-bottom:12px;font-size:48px}.icon-btn{color:#5a6355;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:4px;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex}.icon-btn:hover{color:#1a1c1e;background:#f4f3f7;border-color:#dad9dd}.icon-btn .material-symbols-outlined{font-size:18px}.role-chip-btn{cursor:pointer;color:#1a1c1e;background:#fff;border:1px solid #dad9dd;border-radius:20px;align-items:center;gap:6px;padding:6px 12px;font-family:inherit;font-size:12px;transition:all .15s;display:inline-flex}.role-chip-btn:hover{background:#f4fbfa;border-color:#becab6}.role-chip-btn.selected{color:#0a6400;background:#e8f5e9;border-color:#0a6400;font-weight:600}.role-section{background:#faf9fc;border:1px solid #dad9dd;border-radius:8px;margin-top:12px;padding:12px}.switch{width:34px;height:20px;display:inline-block;position:relative}.switch input{opacity:0;width:0;height:0}.slider{cursor:pointer;background-color:#ccc;border-radius:20px;transition:all .4s;position:absolute;inset:0}.slider:before{content:"";background-color:#fff;border-radius:50%;width:14px;height:14px;transition:all .4s;position:absolute;bottom:3px;left:3px}.switch input:checked+.slider{background-color:#0a6400}.switch input:checked+.slider:before{transform:translate(14px)}.line-row td{border-bottom:1px dashed #dad9dd}.line-row:last-child td{border-bottom:1px solid #dad9dd}.customer-block{background-color:#fdf5e6;border:1px solid #f0e6d2}.split-btn-arrow-outline{border-left:1px solid #dad9dd;border-radius:0 4px 4px 0}.st{border-radius:10px;align-items:center;gap:3px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.st.draft{color:#5a6355;background:#f4f3f7}.st.sent{color:#0055a5;background:#e8f0fb}.st.viewed{color:#8a5a00;background:#fff4dc}.st.paid{color:#00714b;background:#8af5be}.st.overdue{color:#93000a;background:#ffdad6}.st.partial{color:#4a3fc4;background:#e8e8f8}.st-avatar{color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;font-size:11px;font-weight:700;display:flex}.stmt-doc{background:#fff;border:1px solid #dad9dd;border-radius:8px;padding:24px;font-size:13px}.stmt-line{border-bottom:1px solid #eeedf1;grid-template-columns:80px 1fr 100px 100px 100px;align-items:center;gap:8px;padding:8px 0;display:grid}.stmt-line.head{letter-spacing:.06em;text-transform:uppercase;color:#5a6355;background:#f4f3f7;border-bottom:none;border-radius:4px 4px 0 0;padding:8px 12px;font:700 10px Inter}.stmt-line:last-child{border-bottom:none}.crm-green .field-label{letter-spacing:.02em;color:#5a6355;text-transform:none;margin-bottom:6px;font:600 12px Inter;display:block}.crm-green .section-h{letter-spacing:.02em;color:#1a1c1e;text-transform:none;border-bottom:1px solid #dad9dd;align-items:center;gap:8px;margin-bottom:16px;padding-bottom:8px;font:700 13px Inter;display:flex}
.split-btn{border-radius:4px}.stat.open{color:#0055a5;background:#e8f0fb}.stat.pending{color:#8a5a00;background:#fff4dc}.stat.solved{color:#00714b;background:#8af5be}.stat.urgent{color:#93000a;background:#ffdad6}.stat.high{color:#8a5a00;background:#fff4dc}.stat.normal{color:#0055a5;background:#e8f0fb}.stat.low{color:#5a6355;background:#f4f3f7}.status-pill.new{color:#0055a5;background:#e8f0fb}.status-pill.open{color:#8a5a00;background:#fff4dc}.status-pill.pending{color:#6b1e8a;background:#f4e8f8}.status-pill.solved{color:#00714b;background:#8af5be}.workspace{background:#faf9fc;flex:1;display:flex;overflow:hidden}.panel-properties{background:#fff;border-right:1px solid #dad9dd;flex-direction:column;flex-shrink:0;width:280px;display:flex;overflow-y:auto}.prop-section{border-bottom:1px solid #eeedf1;padding:16px}.prop-label{letter-spacing:.04em;text-transform:uppercase;color:#5a6355;margin-bottom:6px;font:600 11px Inter;display:block}.prop-input{background:#fff;border:1px solid #dad9dd;border-radius:4px;width:100%;height:32px;padding:0 8px;font-size:12px}.prop-input:focus{border-color:#0077c5;outline:none}.prop-tag{color:#1a1c1e;background:#f4f3f7;border:1px solid #dad9dd;border-radius:4px;align-items:center;gap:4px;margin:2px;padding:2px 6px;font-size:10px;font-weight:600;display:inline-flex}.panel-conversation{background:#faf9fc;flex-direction:column;flex:1;min-width:0;display:flex}.conversation-header{background:#fff;border-bottom:1px solid #dad9dd;flex-shrink:0;justify-content:space-between;align-items:center;padding:12px 20px;display:flex}.message-area{flex-direction:column;flex:1;padding:24px;display:flex;overflow-y:auto}.bubble{border-radius:8px;max-width:80%;margin-bottom:16px;padding:12px 16px;font-size:13px;line-height:1.5;box-shadow:0 1px 2px #00000005}.bubble.customer{background:#fff;border:1px solid #dad9dd;border-bottom-left-radius:2px;align-self:flex-start}.bubble.agent{color:#0055a5;background:#e8f0fb;border:1px solid #e8f0fb;border-bottom-right-radius:2px;align-self:flex-end}.bubble.internal{color:#8a5a00;background:#fff4dc;border:1px solid #f0c880;border-bottom-right-radius:2px;align-self:flex-end}.bubble-header{color:#5a6355;align-items:center;gap:8px;margin-bottom:6px;font-size:11px;display:flex}.bubble-header strong{color:#1a1c1e;font-weight:600}.bubble-time{color:#6f7a69;margin-left:auto;font-size:10px}.panel-context{background:#fff;border-left:1px solid #dad9dd;flex-direction:column;flex-shrink:0;width:300px;display:flex}.context-tabs{background:#fff;border-bottom:1px solid #dad9dd;flex-shrink:0;display:flex}.context-tab{text-align:center;color:#6f7a69;cursor:pointer;border-bottom:2px solid #0000;flex:1;justify-content:center;align-items:center;padding:10px 0;transition:all .1s;display:flex}.context-tab:hover{background:#faf9fc}.context-tab.active{color:#0077c5;background:#e8f0fb;border-bottom-color:#0077c5}.context-tab .material-symbols-outlined{font-size:18px}.context-body{flex:1;padding:16px;overflow-y:auto}.ticket-tabs{background:#eeedf1;border-bottom:1px solid #dad9dd;flex-shrink:0;gap:1px;padding:4px 8px 0;display:flex}.ticket-tab{cursor:pointer;color:#5a6355;background:#faf9fc;border:1px solid #dad9dd;border-bottom:none;border-radius:6px 6px 0 0;align-items:center;gap:8px;padding:6px 12px;font-size:12px;font-weight:500;display:flex;position:relative;top:1px}.ticket-tab.active{color:#1a1c1e;z-index:1;background:#fff;border-bottom:1px solid #fff;font-weight:600}.ticket-tab .material-symbols-outlined{cursor:pointer;color:#6f7a69;font-size:14px}.ticket-tab .material-symbols-outlined:hover{color:#ba1a1a}